Terms of Service

Using SantaCallsYou Responsibly

The essentials on bookings, payments, safety, and how we operate Santa's magical calls.

Overview

SantaCallsYou is an AI-powered experience that schedules and places calls from Santa to children based on details you provide. By using the service, you agree to these terms and confirm you are at least 18 years old or have the legal capacity to contract.

Bookings & Payments

  • Calls are scheduled once payment is completed through Stripe. Pricing is displayed upfront before checkout.
  • If a child misses a call, reach out to support—we don't support rescheduling or automatic retries yet.
  • All sales are final once the call occurs. For technical issues that prevent delivery, contact us so we can make it right.

Use of the Service

  • You must provide accurate information for the call (child's name, age, phone number, context).
  • You are responsible for obtaining consent from the phone number's owner and for supervising children during the call.
  • SantaCallsYou may pause or refuse service if we detect abuse, fraud, or content that conflicts with our safety policies.

Content & Safety

  • Calls are generated by AI with content safety filters. Santa never asks for sensitive personal information.
  • We keep call transcripts and recordings so you can view the summary, gift list, and audio in your dashboard; you can request deletion at any time.

Privacy

Your data is handled as described in our Privacy Policy. Key details include the information you provide about your child, your contact data for confirmations, and payment processing handled by Stripe.

Intellectual Property

All branding, copy, designs, and software for SantaCallsYou are owned by us. You may not copy, resell, or reverse engineer the service.

Disclaimers & Liability

  • The service is provided on an 'as-is' basis. We do not guarantee uninterrupted availability.
  • To the fullest extent permitted by law, our liability is limited to the amount you paid for the affected call.

Changes & Contact

We may update these terms to reflect product or legal changes. Material updates will be noted on this page. For questions, reach us at manuelondon2014@gmail.com.

Need help?

Talk with the elves

Email us anytime at manuelondon2014@gmail.com.